In re Apple Inc. Device Performance Litigation

Case No. 18-MD-2827-EJD

United States District Court for the Northern District of California

If you know the Serial Number of your iPhone 6, 6 Plus, 6s, 6s Plus, SE, 7 or 7 Plus,
please enter it here:

You can find your Serial Number on your iPhone in Settings > General > About. If you no longer have your iPhone, you can check the barcode on your device’s original packaging or refer to the original receipt or invoice.

If you do not know the Serial Number of your iPhone 6, 6 Plus, 6s, 6s Plus, SE, 7 or 7 Plus, you may be able to locate your Serial Number by filling in the below information to utilize the Search Tool.

Please Note: The information you provide must match the Apple ID associated with the eligible class device. If you have had multiple Addresses or First and/or Last Names, please be sure to try all of them when using the search tool to locate your record.

(Your Apple ID is the account you use to sign in to all Apple services. Usually, your Apple ID is your email address and it is not case sensitive. You can find your Apple ID on your iPhone in Settings > [Your Name] > iTunes & App Store.)

If you do not know the Serial Number of your iPhone 6, 6 Plus, 6s, 6s Plus, SE, 7 or 7 Plus, and/or are unable to locate your Serial Number using the Search Tool, you may mail in a completed Claim Form.

Please download a paper Claim Form, which you will need to complete and mail to the Claims Administrator at the following address. Be sure to include any documentation you have with your Claim Form that supports your eligibility as a Class Member. Your Claim Form must be received by mail no later than October 6, 2020.

ATTN: Claims Administrator
In re Apple Inc. Device Performance Litigation
1650 Arch Street, Suite 2230
Philadelphia, PA 19103

Submit Claim

We have located the Serial Number in the database. Please follow the instructions below to complete and submit your Claim Form.

The Settlement will provide a cash payment if you are the owner of an eligible device and experienced diminished performance when running a certain version of iOS prior to December 21, 2017.

Eligible devices and iOS versions:

  • iPhone 6, 6 Plus, 6s, 6s Plus, or SE device running iOS 10.2.1 or later
  • iPhone 7 and 7 Plus running iOS 11.2 or later

You are limited to one cash payment per device. If you are the owner of more than one eligible device, you must fill out a separate Claim Form for each device.

Unless you request exclusion from the class as explained in the Class Notice, you will be bound by the Settlement Agreement and Release and the Final Judgment even if you do not submit a Claim Form.

In this electronic Claim Form, you must fill out and submit a complete and accurate Claim Form by no later than October 6, 2020. If your Claim Form is incomplete, contains false information, or is not submitted by the deadline, your claim will be rejected and you will waive all rights to receive a payment under this Settlement. The Claims Administrator may contact you to request more information to verify your claim. The information you provide will be treated as confidential and used for the purpose of this Settlement only. Any payment provided in response to your claim will be issued through the bank account information you provide on this Claim Form, unless you elect to have payment mailed to the mailing address on this Claim Form. If you prefer to submit a Printed Claim Form, please click here.

If you need assistance completing a Claim Form, you may send an email to Questions@SmartphonePerformanceSettlement.com for assistance from the Claims Administrator or review the FAQs by clicking here. You may also refer back to the Class Notice by clicking here for more information about the Settlement.

NOTE: If your claim is determined to be eligible to receive a Settlement distribution payment and you would like to receive that payment electronically by ACH, you must have your Routing and Bank Account Number available when completing this Claim Form. Please be sure you have this information ready before proceeding.


Step 1 — Information Required for all Claimants
You may be contacted at the Email Address you provide here

Please indicate your preferred method of payment:



Step 2 — Device and iOS Version

Please indicate your Device and iOS Version:



Step 3 — Declaration under Penalty of Perjury, Signature & Date

REMINDERS

Your Claim Form must be submitted by October 6, 2020. Late or incomplete Claim Forms will be denied. All information provided on this Claim Form is subject to verification.

After you click Submit Claim Form, you will be able to print and save a copy of this Claim Form for your records.

Please enter your information below:

By clicking the Submit Request button below, you are requesting that the Claims Administrator email you with instructions and information on submitting claims for other devices associated with your initial search criteria. An email will be sent to you with the requested information - please check your junk and spam folders. If you do not receive this message after 24 hours, please contact us at Assistance@SmartphonePerformanceSettlement.com.

The search criteria you provided returned multiple devices with distinct serial numbers contained in the database. Please click the “Proceed” button to submit your Claim. After you have successfully completed your initial Claim, you will be notified by email from Assistance@SmartphonePerformanceSettlement.com regarding the additional devices, along with instructions on how to submit the remaining Claims. The email will be sent to the contact email address you provide on the Claim Form you are about to submit. Please be sure to check your junk and spam folders. If you do not receive this message after 24 hours, please contact us.


As previously noted, the search criteria you provided returned multiple devices with distinct serial numbers in the database. Now that you have successfully completed your initial Claim, an email has been sent to you regarding the additional devices, along with instructions on how to submit claims for these devices. The email was sent from Assistance@SmartphonePerformanceSettlement.com to the contact email address you provided on the initial Claim Form you submitted. Please be sure to check your junk and spam folders. If you do not receive this email within 24 hours, please contact us. Please note: Your Confirmation Email for your initial claim will come from the Claims Administrator at Confirmation@SmartphonePerformanceSettlement.com, which is a different address than the email sent to you with information on how to file your additional claims.


YOUR CLAIM DETAILS
Submitted Claim ID
Confirmation Code
NAME AND CONTACT INFORMATION
First Name
Last Name
Street Address 1
Street Address 2
City
State
Zip Code
Email Address
ADDITIONAL FIELDS
Signature
Date

If you have any questions regarding your Claim, please provide the Submitted Claim ID listed above and email us at Questions@SmartphonePerformanceSettlement.com

Click here to edit your Claim.